Support Plans

Support for easy deployment and maximizing ROI on MIMTIS investment

When you start using MIMTIS, you gain a partner that is committed to your long term success. We understand that every issue is important and our response will influence your productivity. We offer a complete range of plans in which you benefit from a selection of guaranteed response times and predictable per-visit costs that may include travel expenses, labor, and replacement parts.

Free Support

All MIMTIS plans come with a guaranteed free support over email and phone. Free support is available during business hours from Monday to Friday with guaranteed turnaround time of 48 hours.

Paid Support

In a paid support plan users get guaranteed support over phone/email with a turnaround time of 24 hours during business hours from Monday to Friday. Paid support also provides visits to help you with the problems on site.